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Refund Policy

Last updated February 2026

30 days, no questions

If Virtus is not for you, ask for your money back within 30 days of your order and you get a full refund. No calls to keep you, no forms designed to tire you out, no shame.

How to ask

Refunds are processed by our payment provider and Merchant of Record, Paddle. Request one at paddle.net using the email on your receipt, or write to hello@virtusintegra.com and we will handle it for you.

Renewals and cancellation

Membership renews automatically. Cancel any time in Settings or through the link in your receipt — you keep access until the end of the period you already paid for, and you are not billed again. If a renewal caught you by surprise, tell us and we will refund it.

Statutory rights

This guarantee is in addition to any rights you have under consumer law, including the EU/UK right of withdrawal for distance contracts. Paddle's refund policy also applies.

Questions? hello@virtusintegra.com